My colleague and I cannot read each other's messages.

If you are unable to read each other's text messages, there are three possible explanations:

  • The patient or legal representative has set all co-writers to only post messages and not read them.
  • The patient has not allowed nurses to read each other's messages.
  • You have selected that only the patient or legal representative can read your messages. You can check and modify this setting in the diary under the information button.